Testimonials

Thank you, parts arrived today before lunch.

Top job, will definitely use you again and recommend you to others, really impressed with the service.

Thanks very much.

Regards Phil Wright

Dear Sir,  just a wee note to say I received my  2 team daiwa TDF10QX-AU spare tips today,  and to send you my thanks for the great service,  much appreciated. 
Many many thanks, and kind regards, 
allan Punton, West Lothian, Scotland
Hi Billy,
Thanks for shipping my order out so quick brilliant service now I can get fishing again lol.

Cheers Tony

I would just like to say thank you for my order!
I am amazed that it has arrived so quickly, and although only a small order it has been dealt with in a very professional manner.
Thank you again

Andrew

Dear Sir,
Thank you for your prompt delivery re the onbox catches, I have used them to replace my broken Milo catches and they fitted perfectly.
regards.

Alf Cawkwell

Got the gear today, just to say thanks, the service, speed of delivery etc were all great. I will be back for future orders
Regards,

Paul

Good morning
Received pole section earlier this morning.  Well packed.
Thank you for your excellent service.

Darryl

Dear Billy,
Just a short note to say a BIG thank you for such a wonderful service.
I ordered my reel handles from yourself on Sunday evening and they arrived at my house this morning (Tuesday 12th June ’12) at 10.15am.
No other company has come close to your service.  I shall (of course) recommend you to my other angling friends.
Many thanks,

Clive Jones

Thanks for prompt delivery. Very good service, will definitely use you again.

Steve Andrews.

Spot on fast delivery now I can enjoy my pole again thank you very much.

I would just like to say thankyou for the very prompt and efficient service you have given me. It is less than 22 hours since I looked at your website for a replacement section for a discontinued Map pole and the new section is now in my bag ready for a fishing session this evening.
Many thanks for such a speedy sevice.

Mike Cusworth

Hi Fishing Spares (Billy I presume)
 I have to say that my on line shopping experience with you (Bearing in mind I have no idea about fishing) has been the best I have ever had and I would recommend you to anyone.  From finding the replacement  pole section, ordering at lunchtime to delivery the very next morning was excellent and very painless.  Letting me know what was happening at every part of the service was great.  I have earned millions of brownie points with my Grandson Jack who is 14 on Thursday and thinks I am brilliant and has already resumed his love of pole fishing. I would have sent you a picture of the 3 pound carp he caught with his pole now in tact but I dont know how to (Is that a bit like saying its the one that got away)
Yours sincerely one very satisfied customer please pass on my thanks to everyone involved and can I wish you every success for the future.  Its sad in a sense that I hope I don't have to deal with you again if you know what I mean.

Grandad Derrick

Order arrived this morning, delighted with service, thanks to all involved.
Kind regards

Geoff Sykes.

This is not a problem email its a thank you very much one.
I made a bit off a mess ordering my spools and when I clicked back a page to check something the drop down box auto reset back to the smallest size it was only when i checked my emails I realised the wrong size was on its way I contacted you asap both by email and the next morning by phone and you were straight onto it and sorted the problem.
Again I apologise for any inconvenience I may have caused and thank you for your excellent service and look forward to making future purchases with you.
Kind Regards,

Steve

Hi,

I just wanted to say a big thanks for the outstanding service I have received from your company when purchasing the pole section below.  It arrived today - only ordered yesterday afternoon - by courier and it is spot on.  I have posted some feedback and a link to your site on the fishing forum that I am a member of www.yorkshirefishing.net - and I will be letting our club members at White Rose Angling know and any of my customers looking for spares will be directed to you.
 
Once again, thank you very much, if only everybody did business this way we could all be happy.
 
Kind regards,

Doug Powley.

Just to say thank you for the prompt and professional way my Order was dealt with.
I received it this morning.

Many thanks

Roy Roberts

Just a quick note to say what fantastic service - ordered my spare section a
no.7 for my daiwa yank & bank which I'd had only a couple of weeks and lost the section in my local pool-most places would have ordered in specially - arrived safe and sound 2 days later.

Many thanks

Hi,
Received my top section this morning,
Many thanks for an excellent service.

Kind regards

Dave Colley

Thanks for the no 5 section for the Daiwa pole it fits perfect and it is tried and tested
thanks for your help in this matter.

P J Booton

Hi..... Billy,
Just received the spare spool I ordered last week it
arrived by recorded delivery in super fast time. Many thanks for your superb service .I will use you again in the future..

Tight Lines

Willie Thornton.

Hi just few lines to say thanks for getting my pole section ive been trying to get this section for about five months from three seperate tackle dealers with no succes all giving different excuses i ordered it from you last wednesday and received today tuesday just six days later fantastic  anyone asking me about pole sections I wont hesitate to give them your name thanks for a great service.

Cheers

Mike

Just a quick message to thank you for your superb service regarding the spools I ordered - you couldn't have been more helpful in sorting my order out. Keep up the excellent customer service which definitely gives you an edge in these hard times !

Best wishes Graham

Pole section arrived today. Thank you very much for your prompt service, and for keeping informed of my orders progress.
I will have no hesitation in recommending your company to my friends.

Mr N Jones

I am amazed having placed a few orders with varying other online fishing supply companies yours is the only company that has managed to deliver on time with excellent packaging I am so very impressed and I will certainly be ordering from you again should this high level of service be anything to go by!
Thank you so much I will now be fishing for the weekend with my new pole section, a credit to your industry!
Thank you all

Regards Rob. :)

Hi Just received my Pole Section.
Want to say Thank you. Excellent Communication and Service.
Pole Section was Well Wrapped for Delivery.
Will Recommend your Business.
Thanks Once again.

Jeff.

Hi just wanted to say thank you for the quick delivery of the spool i ordered Thursday, arrived saturday morning.
Brilliant service s always.

Regards Matthew

Hi,
Just a quick mail to thank you for taking the trouble to find a replacement pole section for me. Having recently returned to fishing, found my daiwa pole was missing a middle section, despite many calls to local shops, met with a total lack of interest, also Daiwa themselves were of little help, but a call to you, i think it was Bob, said he would ring Daiwa direct and see if a section could be found from a different model as mine was discontinued many years ago.
I picked said section up from the carrier's depot this morning, and am delighted to report that the replacement section fits like a glove, thus allowing me to use again, what is a very good pole.

Please pass on my thanks, I very much appreciate the effort, and am now looking forward to many happy hours, hopefully catching, in the future.

Many thanks again
Kind regards

Jeff Plenty

Just recieved my order,brilliant service, will recommend you to my angling friends thanks very much indeed, Regards

Ted Lavender

Excellent service thank you very much, I will recommend you to all my fellow match anglers in Collingham A.A

Russ Jones

Many thanks for quick delivery and friendly service, I received a phone call just to confirm my order and in fact I had made a mistake, this was dealt with without any problems and was then quickly delivered within 24 hours.....brilliant!
Once again thank you for your help and fantastic service

Regards

Ray

Received my yank & bank NO.7 section this morning, many thanks for your excellent service its nice to know some retailers still provide good service these days. I will pass the word round my local fishing club of which i am on the committee should anyone need any spares or new tackle to give you a try first as you know how to look after the customer. Many thanks once again.

Yours, Ron Boardman